Privacy policy

Privacy Policy

This Privacy Policy explains how Panaleh collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Data Controller

Panaleh, based in Barcelona, Spain, acts as the data controller for all personal information collected.

2. Information We Collect

When you place an order, we collect the following information:

  • Name

  • Billing and shipping address

  • Email address

  • Payment information

This data is collected solely for the purpose of processing and delivering your order.

3. How Your Information Is Used

  • To process payments and fulfill orders

  • To provide shipping updates and order-related communication

  • To comply with legal obligations

4. Data Sharing

We share your data only with service providers essential for order processing:

  • Shopify (website hosting, checkout system, and data processing)

  • Payment processors (to complete transactions)

  • Shipping carriers (to deliver your order)

Your information will never be sold or shared with third parties for marketing purposes.

5. Data Retention

We retain your personal information only as long as necessary to fulfill orders and comply with applicable laws.

6. Your Rights (GDPR)

You have the right to:

  • Access, update, or delete your personal data

  • Request restriction of processing

  • Withdraw consent (where applicable)

To exercise these rights, contact: gopanaleh@gmail.com